Workshops

Support Personnel
Hospital Admins & HR
Doctors

Remedying Workplace Hostility

Healthcare Support Personnel
Single Session Workshop

2.5 Hours

Dealing with Workplace Hostility should not have to be part of a nurse’s, lab technician’s or any other healthcare support personnel’s job description! Learn how to identify, stop and prevent bullying and harassing behavior right away. Using Mike’s proven system, this interactive workshop demonstrates precisely what to say and do so you can immediately make positive changes to your work environment.  

Workshop Agenda

  • Defining Workplace Hostility in the Medical Field
    • Harassment / Bullying
    • Behavior and Warning Signs
  • Stopping the behavior — What Research Says Works
  • Policies and Procedures — Protections for Medical Workers
  • Surveys
  • Prevention Next Steps
  • Institutional Resources
  • Q & A

Materials, Resources and Follow-Up

  • PowerPoint handouts
  • Workplace fact sheet handout
  • Workplace Hostility activity paper handouts
  • At the time of the workshop, survey will be given and collected
  • 2 week call back or email from Mike regarding interpretation of survey data
  • One month following presentation, Mike will send a packett of workplace bullying related articles via email
  • Call back in six months to determine progress and next steps

Sign up now and receive an Apple iPod Nano.
Mike demonstrates practical things you can say and do to end workplace-hostility, work as a team and provide better patient care.

Learn New Skills From Mike:

  • Develop important skills to identify Workplace Hostility.
  • Gain knowledge of how to stop harmful & destructive behavior.
  • Sharpen your staff’s ability to prevent hostile behavior.
  • Demonstrate to staff how to improve the work environment using Mike’s easy steps.
  • Promote collaboration among employees across socio-economic and hierarchical levels.