Remedying Workplace Hostility

Doctors Multi-Session Workshop #1

2.5 Hours

Because of their unique position in the medical community, physicians have a greater impact on stopping or fostering workplace bullying and hostile work environments. Sometimes these rude or belligerent behaviors become so ingrained they almost appear as normal.

Sample Agenda

• Defining Workplace Hostility in the Medical Field
  
• Behavior and Warning Signs
  
• Stopping Triggers and Responding Assertively
  
• Policies and Procedures — Protections for Medical Workers
  
• Surveys
  
• Next Steps Toward Prevention
  
• Institutional Resources
  
• Q & A

Materials, Resources and Follow-Up

Between the two workshops, I will provide you with effective material and resources to ensure success.

• Tailored materials and resources for refresher lessons are sent regularly
  
• Receive one hour of free telephone conference time
• PowerPoint handouts
  
• Workplace Hostility fact sheet handout
  
• Workplace Hostility activity paper handouts
  
• At the time of the workshop, survey will be given and collected
  
• 2 week call back or email from Mike regarding interpretation of survey data
  
• One month following presentation, Mike will send a packet of workplace hostility related articles via email
  
• Call back in six months to determine progress and next steps